How good is this company’s customer service? How is it measured, monitored and managed? Do all the team understand its importance. Do they live and breathe world class customer care?
The judges will mystery shop this entrant and are looking for…
An overview of the company and what it does.
World class customer service.
How service is measured, monitored and managed.
That the team understand the importance of excellent customer service.
Do they live and breathe world class customer care?
How good is this company’s customer service? How is it measured, monitored and managed? Do all the team understand its importance. Do they live and breathe world class customer care?
The judges will mystery shop this entrant and are looking for…
An overview of the company and what it does.
World class customer service.
How service is measured, monitored and managed.
That the team understand the importance of excellent customer service.
Do they live and breathe world class customer care?